Frequently Asked Questions
Find answers to common questions about ordering genuine Triumph OEM parts from Triumph Waukesha.
Ordering & Shipping
Do you offer free shipping?
Yes! Orders of $100 or more ship free to addresses in the contiguous United States. No coupon code needed — free shipping is applied automatically at checkout.
How long does shipping take?
In-stock orders typically ship within 1–2 business days. Standard delivery via USPS, UPS, or FedEx takes 2–10 business days depending on your location.
Can I track my order?
Yes. Once your order ships, you will receive an email with a tracking number. You can also check your order status by logging into your account.
Do you ship internationally?
We currently ship within the United States only (all 50 states, including APO/FPO via USPS). If you are located outside the US and need parts, please contact us at orders@triumphpartstore.com and we will do our best to help.
What carriers do you use?
We ship via USPS, UPS, and FedEx. The carrier is selected based on package size and destination to ensure the fastest and most cost-effective delivery.
Parts & Fitment
Are these genuine OEM parts?
Yes. Triumph Waukesha is an authorized Triumph dealer. Every part we sell is genuine OEM — manufactured to Triumph's exact specifications and backed by the manufacturer's warranty. We do not sell aftermarket or third-party parts.
How do I find the right part for my motorcycle?
Browse our catalog by selecting your Triumph model and year. Our interactive schematic diagrams let you visually identify each part in the assembly. You can also use the parts search to look up a specific part number or name.
What is a parts diagram?
A parts diagram (also called an exploded view or schematic) is a technical drawing that shows all the individual parts in an assembly. Our interactive diagrams let you click on any component to see the part number, name, price, and availability.
Can I look up parts by VIN?
For many Triumph models, our catalog supports VIN-based filtering to narrow results to the exact variant of your motorcycle. Select your model to see if VIN filtering is available.
What does "backorder" mean?
A backordered part is temporarily out of stock at Triumph's warehouse. You can still place an order — the part will ship as soon as Triumph restocks it, typically within 2–4 weeks. We will email you with an estimated ship date.
What if my part is discontinued?
If a part is marked as discontinued, it is no longer manufactured by Triumph. In some cases, a superseding part number exists — our system shows replacement part numbers when available. Contact us if you need help finding an alternative.
What is a part number and where do I find it?
A part number is a unique identifier assigned by Triumph (e.g., T2021266). You can find it in your owner's manual, on the old part itself, or by browsing the parts diagrams on our website.
Returns & Support
What is your return policy?
We accept returns within 15 calendar days of delivery. The part must be unused, in its original packaging, and in resellable condition. A 35% restocking fee applies to non-error returns. Electrical parts and installed items are non-returnable. See our Returns page for full details.
How do I return a part?
Email orders@triumphpartstore.com or call 262-395-7474 with your order number and the reason for your return. We will respond within 1–2 business days with return instructions and a return authorization (RMA) number. Do not send returns without an RMA number.
What if I received the wrong part?
Contact us immediately at orders@triumphpartstore.com or 262-395-7474. We will arrange a prepaid return label and ship the correct part at no cost to you.
How do I contact customer service?
You can reach us by phone at 262-395-7474 during posted business hours, by email at orders@triumphpartstore.com, or through our Contact page.
About Triumph Waukesha
Are you an authorized Triumph dealer?
Yes. Triumph Waukesha is an authorized Triumph dealer serving riders in Waukesha, WI.
What brands do you carry?
We carry genuine OEM parts for Triumph. Browse our catalog to find parts for your specific year and model.
Can I buy parts in-store?
Yes. You are welcome to visit our showroom at 1505 WI-164, Waukesha, WI 53186. Our current posted hours are Tuesday: 10:00 AM - 6:00 PM | Wednesday: 10:00 AM - 6:00 PM | Thursday: 10:00 AM - 6:00 PM | Friday: 10:00 AM - 6:00 PM | Saturday: 10:00 AM - 2:00 PM Central. Please call ahead at 262-395-7474 to confirm the part you need is in stock.
Do you offer installation services?
Triumph Waukesha has a full-service shop. Contact us at 262-395-7474 to inquire about installation and service work.
Still have questions?
Contact us at 262-395-7474 or orders@triumphpartstore.com. We're happy to help you find the right part.